Frequently asked questions
When can you offer preferential rate?
Our preferential rates are priced differently from publicly available rates, so they may not always be cheaper. Please submit a New Quote Request and our team will check if the rate is available for your stay.
What hotels can I book?
Our network covers 8000+ luxury hotels in the world. We suggest you to request a quote to check if the hotel you want to stay is in our network.
Can I book for other people?
Yes. You can book for someone else, whether or not you are travelling with them.
During the booking process, you will be asked to provide the traveller’s information and your billing information.
Do I need an account for a quote?
No. To request a quote, simply complete our New Quote Request Form.
At the quotation stage, we only ask for your trip details and contact information. Your contact details are used only to communicate with you about your quote.
How do I manage my bookings?
Our agent will assist you to manage your booking during business hour, or you can manage your own booking with information available on your itinerary directly with the hotel.
If you have a specific question, please submit your enquiry through the form on our “Contact” page.